Chapter 2:Creating Leadership Documents

In this chapter we learn to create leadership documents to achieve the purpose. First of all it shows how to select the most effective communication medium.we should select the medium best suited for the context and message in each situation such as we use e-mail because it is fast, immediate and easily distributed to one or many. Mediums are used in business;e-mail, memo,letter or reports. anyway leader must create own documents alone or in collaboration with team,having some plan will help documents more productive.

Second step after we gather information and create a document,we must know how to organize logically and cohertlyen. Check a document that matches a purpose and content. when we start to write we should begin strongly by quickly stating a main idea by using an analysis of an audience to determine how best to begin. In leadership communication, it is particularly important to make sure we deliver a main message very early,fast and get to the point quickly,providing enough background to establish the context. Developing with reason is one rule that we should do,aim for the same directness and brevity.we have the right topic and develop each topic adequately to show reasonable to audiences. for closing a document leader should end as opening provide a sense of polite, restate or summarize what has already been said.
Moreover this chapter shows strategies to conform and format expectations in correspondence. we can carry some expectations through our business documents but we should take special care in the subject to tell recipients, and focus on tone,not make audience misinterpret our intention and do not misled into thinking.Finally formatting is necessary in professional documents as it is more effective such as Layout,Spacing and alignment,Font type & Size,Heading and Formatting lists.